Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.
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Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. NovemberKuala Lumpur, Malaysia. Retrieved from ” https: Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.
Business Process Framework (eTOM) – TM Forum
In other projects Wikimedia Commons. It is a hierarchical catalog of the key business processes required to run a service-focused business. Reliance Communications — Agility enables self-service, satisfaction and savings. The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Contact us General Inquiries: These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail.
At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:.
Background to eTOM
In this manner the Business Process Framework map covers the whole value chain. Expand your Frameworx foundation: Virgin Media — How to gain agility, configurability and faster launch times.
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Business Process Framework eTOM processes fall into three major process areas,  as shown in the diagram:. The initial goal was to facilitate the creation of ‘interoperable network management products’.
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This page was last edited on 11 Decemberoperqtions Digital Transformation Middle East Not sure if your company is a member? What’s new View all news. There have been many versions of eTOM. Online Training Courses now available at the click of a button. Courses now available at the click of a button.
eTOM – Assurance Overview
Commons category link is on Wikidata. The map also indicates the interaction between processes. Standards Telecommunications systems IT service management. Get Involved Join the Frameworx Community discussion. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.
Version 14 was published in May TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. The Business Process Framework eTOM is a standard maintained by the TM Forum an association for service providers and their suppliers in the telecommunications and entertainment industries. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.
The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. JanuaryDubai. Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for enhancev management.
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